{"id":2354,"date":"2026-09-04T09:53:38","date_gmt":"2026-09-04T09:53:38","guid":{"rendered":"https:\/\/ypages.us\/blog\/how-to-choose-the-best-moving-company-10-things-to-check\/"},"modified":"2026-09-04T09:53:58","modified_gmt":"2026-09-04T09:53:58","slug":"choose-moving-company","status":"publish","type":"post","link":"https:\/\/ypages.us\/blog\/choose-moving-company\/","title":{"rendered":"How to Choose the Best Moving Company: 10 Things to Check"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Published: September 2026 | Reading Time: 12 minutes<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Choosing a moving company is unlike hiring most home services, because moving has its own federal consumer protection programme \u2014 and it exists for a reason. The FMCSA states that thousands of Americans report moving fraud every year, which is what happens when a stranger drives away with everything you own.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The upside is that the rules are clear and the checks are quick. These ten cover what to verify, what paperwork you are legally owed, and the two or three answers that should end a conversation.<\/p>\n\n\n\t\t\t\t<div class=\"wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-1  uagb-block-mvqtoc10      \"\n\t\t\t\t\tdata-scroll= \"1\"\n\t\t\t\t\tdata-offset= \"30\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t<div class=\"uagb-toc__wrap\">\n\t\t\t\t\t\t<div class=\"uagb-toc__title\">\n\t\t\t\t\t\t\tThe ten checks\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uagb-toc__list-wrap \">\n\t\t\t\t\t\t<ol class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#1-a-written-estimate-based-on-an-in-person-survey\" class=\"uagb-toc-link__trigger\">1. A written estimate based on an in-person survey<\/a><li class=\"uagb-toc__list\"><a href=\"#2-the-usdot-number-checked-in-the-federal-database\" class=\"uagb-toc-link__trigger\">2. The USDOT number, checked in the federal database<\/a><li class=\"uagb-toc__list\"><a href=\"#3-whether-you-are-hiring-a-mover-or-a-broker\" class=\"uagb-toc-link__trigger\">3. Whether you are hiring a mover or a broker<\/a><li class=\"uagb-toc__list\"><a href=\"#4-the-complaint-history\" class=\"uagb-toc-link__trigger\">4. The complaint history<\/a><li class=\"uagb-toc__list\"><a href=\"#5-the-type-of-estimate-and-the-110-percent-rule\" class=\"uagb-toc-link__trigger\">5. The type of estimate, and the 110 percent rule<\/a><ul class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#price-is-step-four-not-step-one\" class=\"uagb-toc-link__trigger\">Price is step four, not step one<\/a><\/li><\/ul><\/li><li class=\"uagb-toc__list\"><a href=\"#6-which-liability-coverage-you-are-being-signed-up-for\" class=\"uagb-toc-link__trigger\">6. Which liability coverage you are being signed up for<\/a><li class=\"uagb-toc__list\"><a href=\"#7-the-paperwork-they-are-required-to-hand-you\" class=\"uagb-toc-link__trigger\">7. The paperwork they are required to hand you<\/a><li class=\"uagb-toc__list\"><a href=\"#8-what-is-excluded-and-which-extras-apply-to-your-property\" class=\"uagb-toc-link__trigger\">8. What is excluded, and which extras apply to your property<\/a><li class=\"uagb-toc__list\"><a href=\"#9-the-deposit-the-payment-method-and-the-delivery-window\" class=\"uagb-toc-link__trigger\">9. The deposit, the payment method and the delivery window<\/a><li class=\"uagb-toc__list\"><a href=\"#10-who-actually-turns-up-and-what-happens-if-something-breaks\" class=\"uagb-toc-link__trigger\">10. Who actually turns up, and what happens if something breaks<\/a><li class=\"uagb-toc__list\"><a href=\"#the-red-flags-the-fmcsa-publishes\" class=\"uagb-toc-link__trigger\">The Red Flags the FMCSA Publishes<\/a><li class=\"uagb-toc__list\"><a href=\"#a-sensible-order-to-do-this-in\" class=\"uagb-toc-link__trigger\">A Sensible Order to Do This In<\/a><li class=\"uagb-toc__list\"><a href=\"#frequently-asked-questions\" class=\"uagb-toc-link__trigger\">Frequently Asked Questions<\/a><ul class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#sources\" class=\"uagb-toc-link__trigger\">Sources<\/a><\/ul><\/ul><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\n\n<h2 class=\"wp-block-heading\">1. A written estimate based on an in-person survey<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The FMCSA&#8217;s first step in selecting a mover is to get written estimates from several companies, each based on an actual in-person inspection of your household goods. A video survey is a reasonable modern substitute; a price quoted over the phone from a description is not.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The reason matters. Nobody can weigh your shipment or judge access from a phone call, so a sight-unseen number is a starting position rather than an estimate \u2014 and it is the number that gets revised upward once the truck is loaded.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. The USDOT number, checked in the federal database<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Any company moving your belongings across state lines must hold a USDOT number issued by the FMCSA. Ask for it, then verify it yourself in the FMCSA&#8217;s registered mover database rather than accepting a number printed on a quote.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rules for moves within a single state are set at state level instead. For those, the FMCSA points consumers to their state attorney general&#8217;s office to find out what registration or licensing applies locally.<\/p>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-mvqimg01 uagb-is-root-container\">\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"800\" data-src=\"https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/labelling-moving-boxes-before-a-move.jpg\" alt=\"Person writing a label on a packed cardboard box before moving day\" class=\"wp-image-2351 lazyload\" data-srcset=\"https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/labelling-moving-boxes-before-a-move.jpg 1200w, https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/labelling-moving-boxes-before-a-move-300x200.jpg 300w, https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/labelling-moving-boxes-before-a-move-1024x683.jpg 1024w, https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/labelling-moving-boxes-before-a-move-768x512.jpg 768w\" data-sizes=\"(max-width: 1200px) 100vw, 1200px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1200px; --smush-placeholder-aspect-ratio: 1200\/800;\" \/><\/figure>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3. Whether you are hiring a mover or a broker<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This is the distinction that catches most people, and the FMCSA flags it specifically. A carrier owns the trucks and moves your goods. A broker sells your job to a carrier you have not met, vetted, or chosen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Brokers are not automatically a problem, but you should know which you are dealing with, because every check on this list applies to whoever actually shows up on moving day. If it is a broker, ask which carrier will perform the move and run your checks on that company instead. A broker who cannot or will not name the carrier is asking you to trust a stranger twice over.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. The complaint history<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The FMCSA&#8217;s database holds complaints filed against registered movers, and checking it is the third of its five steps. Pair that with the Better Business Bureau and your local consumer protection office.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What you are looking for is patterns rather than a single unhappy customer. Repeated complaints about the final price exceeding the estimate, about delivery windows, or about damage claims going unanswered tell you how the company behaves when things go wrong.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. The type of estimate, and the 110 percent rule<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Estimates come in two forms, and the difference decides what you can be charged on delivery day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A <strong>binding estimate<\/strong> fixes the price for the shipment as described. A <strong>non-binding estimate<\/strong> is a projection, and the final price is based on the actual weight and services. What protects you there is a federal limit the FMCSA describes plainly: movers are required by law to deliver your goods for no more than 10 percent above the price of a non-binding estimate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That is the 110 percent rule, and it is worth knowing before delivery day rather than after. Ask in writing which type of estimate you have been given.<\/p>\n\n\n\n<div class=\"wp-block-uagb-info-box uagb-block-mvqib100\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Price is step four, not step one<\/h3><\/div><p class=\"uagb-ifb-desc\">The FMCSA puts &#8220;don&#8217;t choose on price alone&#8221; fourth in its five steps, ahead of anything about saving money. On a move, the cheapest quote is frequently the one that becomes the most expensive after loading \u2014 which is exactly what the 110 percent rule exists to limit.<\/p><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">6. Which liability coverage you are being signed up for<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Interstate movers must offer two levels of liability, and they are not equivalent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Released Value Protection<\/strong> is free and caps the mover&#8217;s liability at no more than 60 cents per pound per article \u2014 the FMCSA&#8217;s own example is a 25-pound television compensated at $15. <strong>Full Value Protection<\/strong> costs extra and makes the mover responsible for repair, replacement or a cash settlement at current market replacement value.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Full Value applies automatically unless you sign a specific statement choosing Released Value. So the check here is simple: read what is already ticked on the paperwork before you sign it. And if you own anything worth more than $100 per pound \u2014 jewellery, china, furs \u2014 list it on the shipping documents, or the mover can limit liability on it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our breakdown of <a href=\"https:\/\/ypages.us\/blog\/moving-company-cost\/\">what a moving company costs<\/a> covers how these options and the add-on services affect the total.<\/p>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-mvqimg02 uagb-is-root-container\">\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"800\" data-src=\"https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/carrying-boxes-upstairs-on-moving-day.jpg\" alt=\"People carrying boxes and plants up a staircase during a house move\" class=\"wp-image-2352 lazyload\" data-srcset=\"https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/carrying-boxes-upstairs-on-moving-day.jpg 1200w, https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/carrying-boxes-upstairs-on-moving-day-300x200.jpg 300w, https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/carrying-boxes-upstairs-on-moving-day-1024x683.jpg 1024w, https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/carrying-boxes-upstairs-on-moving-day-768x512.jpg 768w\" data-sizes=\"(max-width: 1200px) 100vw, 1200px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1200px; --smush-placeholder-aspect-ratio: 1200\/800;\" \/><\/figure>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">7. The paperwork they are required to hand you<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before an interstate move, a mover must give you two documents: the booklet <em>Your Rights and Responsibilities When You Move<\/em> and the FMCSA&#8217;s <em>Ready to Move<\/em> brochure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is a genuinely useful test, because it costs a legitimate company nothing and a rogue operator everything. Failing to provide them is on the FMCSA&#8217;s own list of red flags. Read the booklet too \u2014 it explains the liability options and how to file a claim for damaged or lost items, which is precisely the knowledge you need before you need it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. What is excluded, and which extras apply to your property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ask what is not in the price, and ask specifically about your two addresses rather than in general. A company that has worked your building before will already know the answers.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Long carry charges, if the truck cannot park near the door<\/li>\n\n<li>Stair or elevator fees, at both ends<\/li>\n\n<li>A shuttle fee, where a full-size truck cannot reach the property<\/li>\n\n<li>Bulky item charges for pianos, safes and gym equipment<\/li>\n\n<li>Materials, and whether boxes and wrapping are billed separately<\/li>\n\n<li>Fuel surcharges, often a percentage rather than a fixed figure<\/li>\n\n<li>Storage-in-transit, if the delivery date slips<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Get these named in the written estimate rather than described as possible additional charges. Vagueness here is where a competitive quote quietly stops being competitive.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. The deposit, the payment method and the delivery window<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A demand for cash or a large deposit before the move is on the FMCSA&#8217;s red flag list, and it is the single most reliable warning sign in the industry. Pay by a traceable method, and keep a meaningful balance owing until your goods are delivered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ask for the delivery window in writing on a long-distance move, and ask what happens if it is missed. Goods arriving three weeks late while you sleep on a floor is a real outcome, and a company with a clear policy has thought about it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Who actually turns up, and what happens if something breaks<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ask whether the crew are employees or day labour, whether the truck is company-owned or rented, and who supervises the job. The FMCSA lists rental trucks on moving day, rather than company-owned or marked vehicles, among its red flags.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then ask the question people only think of afterwards: what is the claims process, and how long do I have to file? Note the answer, photograph your belongings before they are loaded \u2014 particularly anything already scratched or dented \u2014 and keep the inventory sheet the crew produces. That document is what a claim is argued from.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">The Red Flags the FMCSA Publishes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These come straight from the agency&#8217;s own list, and several are easy to spot on a first phone call.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Estimates given sight unseen, by phone or online, with no survey<\/li>\n\n<li>No written estimate, or a promise to work out the cost after loading<\/li>\n\n<li>A demand for cash or a large deposit before the move<\/li>\n\n<li>Being asked to sign blank or incomplete documents<\/li>\n\n<li>No <em>Your Rights and Responsibilities<\/em> booklet or <em>Ready to Move<\/em> brochure<\/li>\n\n<li>A website with no local address, registration details or insurance information<\/li>\n\n<li>Claims that all your goods are automatically covered by their insurance<\/li>\n\n<li>The phone answered as &#8220;Movers&#8221; rather than with the company&#8217;s name<\/li>\n\n<li>Offices or warehouses in poor condition, or that do not exist<\/li>\n\n<li>Rental trucks on moving day instead of company-owned or marked vehicles<\/li>\n\n<li>A sudden claim on the day that you have far more belongings than estimated<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">That last one is the classic hostage scenario: the goods are on the truck, the price has doubled, and the leverage has changed hands. Every check above exists to keep you out of that moment.<\/p>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-mvqimg03 uagb-is-root-container\">\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"800\" data-src=\"https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/unpacking-boxes-in-a-new-home.jpg\" alt=\"Couple sorting through cardboard boxes while unpacking in their new home\" class=\"wp-image-2353 lazyload\" data-srcset=\"https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/unpacking-boxes-in-a-new-home.jpg 1200w, https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/unpacking-boxes-in-a-new-home-300x200.jpg 300w, https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/unpacking-boxes-in-a-new-home-1024x683.jpg 1024w, https:\/\/ypages.us\/blog\/wp-content\/uploads\/2026\/09\/unpacking-boxes-in-a-new-home-768x512.jpg 768w\" data-sizes=\"(max-width: 1200px) 100vw, 1200px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1200px; --smush-placeholder-aspect-ratio: 1200\/800;\" \/><\/figure>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">A Sensible Order to Do This In<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shortlist three or four companies, from neighbours, a state or federal directory and reviews rather than from whoever advertises hardest. Book in-home or video surveys with all of them on the same brief.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While you wait for the estimates, run the checks: USDOT number, complaint history, mover or broker, and a look at the website for a real address. When the written estimates arrive, compare them on scope and estimate type rather than on the total, then choose and get the coverage decision in writing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Give yourself six to eight weeks where you can. Peak season fills early, and a rushed booking is how people end up accepting the only company still available.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-mvqfaq10 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-true uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/ypages.us\\\/blog\\\/choose-moving-company\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the 110 percent rule?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"On a non-binding estimate, movers are required by law to deliver your goods for no more than 10 percent above the estimated price. It limits how far a projection can move against you on delivery day. Ask in writing whether your estimate is binding or non-binding, because the protection applies to the non-binding kind.\"}},{\"@type\":\"Question\",\"name\":\"How do I verify a moving company is registered?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For interstate moves, ask for the company's USDOT number and check it yourself in the FMCSA's registered mover database, which also shows complaint history. For moves within a single state the rules are set locally, so contact your state attorney general's office to find out what registration applies.\"}},{\"@type\":\"Question\",\"name\":\"What is the difference between a moving company and a broker?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A carrier owns the trucks and performs the move. A broker arranges it and sells the job to a carrier you have not chosen or vetted. Brokers are not automatically a problem, but ask which carrier will actually do the work and run your checks on that company, since every verification applies to whoever turns up.\"}},{\"@type\":\"Question\",\"name\":\"Is a phone or online estimate ever acceptable?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The FMCSA says estimates should be based on an in-person inspection of your household goods, and lists sight-unseen quotes among its red flags. A video survey is a reasonable modern equivalent for a smaller move. A price given purely from a verbal description is a starting position, not an estimate.\"}},{\"@type\":\"Question\",\"name\":\"How much deposit should I pay?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Be very cautious about deposits. A demand for cash or a large deposit before the move is on the FMCSA's red flag list. Pay by a traceable method, keep a meaningful balance owing until delivery, and never hand over the full amount before your belongings arrive.\"}},{\"@type\":\"Question\",\"name\":\"What documents must a mover give me?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For an interstate move, the booklet Your Rights and Responsibilities When You Move and the FMCSA's Ready to Move brochure, both before the move. Not providing them is on the agency's red flag list. Read the booklet, since it sets out the liability options and how to file a claim for lost or damaged goods.\"}},{\"@type\":\"Question\",\"name\":\"What should I do on moving day to protect a future claim?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Photograph your belongings before loading, including anything already damaged, and keep the inventory sheet the crew produces. Note the claims process and the filing deadline in advance. Inspect items as they come off the truck and record any damage on the paperwork before you sign the delivery documents.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-mvqfaqa1 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What is the 110 percent rule?<\/span><\/div><div class=\"uagb-faq-content\"><p>On a non-binding estimate, movers are required by law to deliver your goods for no more than 10 percent above the estimated price. It limits how far a projection can move against you on delivery day. Ask in writing whether your estimate is binding or non-binding, because the protection applies to the non-binding kind.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-mvqfaqa2 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How do I verify a moving company is registered?<\/span><\/div><div class=\"uagb-faq-content\"><p>For interstate moves, ask for the company&#8217;s USDOT number and check it yourself in the FMCSA&#8217;s registered mover database, which also shows complaint history. For moves within a single state the rules are set locally, so contact your state attorney general&#8217;s office to find out what registration applies.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-mvqfaqa3 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What is the difference between a moving company and a broker?<\/span><\/div><div class=\"uagb-faq-content\"><p>A carrier owns the trucks and performs the move. A broker arranges it and sells the job to a carrier you have not chosen or vetted. Brokers are not automatically a problem, but ask which carrier will actually do the work and run your checks on that company, since every verification applies to whoever turns up.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-mvqfaqa4 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Is a phone or online estimate ever acceptable?<\/span><\/div><div class=\"uagb-faq-content\"><p>The FMCSA says estimates should be based on an in-person inspection of your household goods, and lists sight-unseen quotes among its red flags. A video survey is a reasonable modern equivalent for a smaller move. A price given purely from a verbal description is a starting position, not an estimate.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-mvqfaqa5 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How much deposit should I pay?<\/span><\/div><div class=\"uagb-faq-content\"><p>Be very cautious about deposits. A demand for cash or a large deposit before the move is on the FMCSA&#8217;s red flag list. Pay by a traceable method, keep a meaningful balance owing until delivery, and never hand over the full amount before your belongings arrive.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-mvqfaqa6 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What documents must a mover give me?<\/span><\/div><div class=\"uagb-faq-content\"><p>For an interstate move, the booklet Your Rights and Responsibilities When You Move and the FMCSA&#8217;s Ready to Move brochure, both before the move. Not providing them is on the agency&#8217;s red flag list. Read the booklet, since it sets out the liability options and how to file a claim for lost or damaged goods.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-mvqfaqa7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What should I do on moving day to protect a future claim?<\/span><\/div><div class=\"uagb-faq-content\"><p>Photograph your belongings before loading, including anything already damaged, and keep the inventory sheet the crew produces. Note the claims process and the filing deadline in advance. Inspect items as they come off the truck and record any damage on the paperwork before you sign the delivery documents.<\/p><\/div><\/div><\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Sources<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.fmcsa.dot.gov\/protect-your-move\/select-mover\" target=\"_blank\" rel=\"noopener\">FMCSA \u2014 Steps to Select a Mover<\/a><\/li>\n\n<li><a href=\"https:\/\/www.fmcsa.dot.gov\/protect-your-move\/red-flags\" target=\"_blank\" rel=\"noopener\">FMCSA \u2014 Spot the Red Flags<\/a><\/li>\n\n<li><a href=\"https:\/\/www.fmcsa.dot.gov\/consumer-protection\/protect-your-move\/are-you-moving\/liability-protection\" target=\"_blank\" rel=\"noopener\">FMCSA \u2014 Liability and Protection<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ten checks before booking a moving company \u2014 in-home estimates, USDOT verification, broker versus carrier, the 110 percent rule, liability coverage and the paperwork movers must give you.<\/p>\n","protected":false},"author":1,"featured_media":2350,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"normal-width-container","site-content-style":"boxed","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Choosing a Moving Company: 10 Checks Before You Book<\/title>\n<meta name=\"description\" content=\"Ten checks before you choose a moving company: in-home estimates, USDOT verification, broker or carrier, the 110 percent rule, liability cover and required paperwork.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" 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